Aureoled™ is owned and operated by Yongchun Siji Technology Co., Ltd.
Legal Company Name: Yongchun Siji Technology Co., Ltd. | Legal Representative: Huang Xiaojing | Customer Support Email: service@radiegant.com
Business Address: 2nd Floor, No. 64 Dongjie, Penghu Town,
Yongchun County, Fujian Province
Effective Date: October 16, 2026
These Terms and Conditions establish the basic rules that apply when you visit the Aureoled™ website, review products, submit an order, contact customer support, or use information made available through the store. They are written to make the relationship between the website operator and customers clear, practical, and understandable.
1. WHO OPERATES AUREOLED™
Aureoled™ is the consumer-facing brand owned and operated by Yongchun Siji Technology Co., Ltd. The legal company name, representative, business address, and customer support contact are displayed at the beginning of this document so visitors can identify the business responsible for the website.
These Terms should be read together with the Privacy Policy, Shipping Policy, Return & Refund Policy, and other public information made available on the website.
2. ACCEPTANCE OF THESE TERMS
By accessing or using the website, you acknowledge that you have had an opportunity to review these Terms and the related policies. If you do not agree with a provision that is essential to your use of the website, you should stop using the relevant service.
If you are using the website on behalf of another person or organization, you represent that you are authorized to do so.
3. PRODUCT INFORMATION
Aureoled™ offers musical instrument accessories and other compact products related to music practice, organization, setup, storage, or personal use.
We make reasonable efforts to present product names, descriptions, photographs, dimensions, materials, compatibility information, and other specifications accurately. Physical products can show minor variations in appearance because of lighting, display settings, manufacturing variation, and other ordinary factors.
Customers should review the complete product information before submitting an order. If compatibility with a particular instrument is important, the customer should confirm the stated specifications or contact support when the product page does not answer the question.
4. PRODUCT AVAILABILITY
Products shown on the website may be subject to inventory availability. A product being visible on the website does not create an unconditional promise that it will remain available indefinitely.
If an operational issue prevents an order from being fulfilled as originally presented, Aureoled™ will contact the customer through the available order communication channel and provide an appropriate resolution consistent with applicable law and the relevant store policies.
5. ORDERS AND CANCELLATIONS
An order request becomes subject to fulfillment after it has been accepted and confirmed through the store's ordering process.
Customers may request cancellation before dispatch by contacting service@radiegant.com as soon as possible. We will review the current fulfillment status and determine whether the cancellation can still be completed.
Once an order has been dispatched, the pre-dispatch cancellation process may no longer be available. Customers may then use the Return & Refund Policy where the item is eligible for return.
6. SHIPPING
Aureoled™ uses a fast-dispatch approach and seeks to move confirmed orders into fulfillment promptly. Actual delivery speed varies according to destination, carrier, route, customs processing where applicable, and local conditions.
Orders may be fulfilled through our operational facilities or appropriate fulfillment partners depending on inventory and destination. We do not describe a third-party facility as a local warehouse unless that statement is accurate.
For full information about dispatch, delivery, tracking, delays, shipping charges, and delivery issues, customers should review the Shipping Policy.
7. RETURNS AND REFUNDS
Eligible products may generally be returned within 30 calendar days after delivery, subject to the conditions described in the Return & Refund Policy.
Preference-based returns are normally sent back at the customer's expense. When an item is damaged, defective, incorrect, or materially different from its description, Aureoled™ will provide an appropriate replacement, refund, or return solution without imposing an unreasonable return burden attributable to our error.
Approved refunds are generally initiated within 5–10 business days after an eligible returned item has been received and inspected. Mandatory consumer rights that cannot lawfully be excluded remain unaffected.
8. CUSTOMER RESPONSIBILITIES
Customers are responsible for providing accurate information needed for order handling, including a complete delivery address and a reachable customer contact channel.
Customers should use products for their intended purpose and follow applicable instructions, compatibility notes, or care guidance supplied with the product or shown on its product page.
If a customer notices a product issue, delivery problem, or order discrepancy, contacting support with the order reference and relevant details can help us investigate the matter efficiently.
9. INTELLECTUAL PROPERTY
The Aureoled™ name, logo, original written materials, photographs, graphics, layout elements, and other website content are owned by or used with permission by the website operator or the relevant rights holder.
Except where applicable law permits otherwise, visitors may not copy, reproduce, republish, distribute, sell, modify, or commercially exploit website content without appropriate authorization.
10. WEBSITE AVAILABILITY
We aim to keep the website accessible, but uninterrupted availability cannot be guaranteed because maintenance, updates, security work, or technical changes may be necessary.
We may modify, suspend, or discontinue a website feature when reasonably necessary for operational, security, legal, or technical reasons. Such changes do not remove rights that have already arisen under applicable law.
11. ACCURACY AND RESPONSIBLE COMMUNICATION
Aureoled™ does not intentionally publish false, deceptive, or unverifiable product claims. Descriptions are intended to explain the practical characteristics of products rather than promise guaranteed outcomes.
Customers should not rely on marketing language as a substitute for professional musical instruction, instrument repair advice, or specialist technical assessment when such advice is appropriate.
12. PROHIBITED USE
Visitors may not use the website to interfere with its normal operation, introduce malicious code, attempt unauthorized access, impersonate another person, misuse another customer's information, scrape protected content through abusive methods, or engage in activity that violates applicable law or third-party rights.
We may restrict access where there is a reasonable security, abuse, or legal concern.
13. THIRD-PARTY SERVICES AND LINKS
The website may rely on service providers for hosting, analytics, communications, fulfillment, website functions, or advertising measurement. Third-party services may have their own terms and privacy practices.
Aureoled™ may also provide links to external websites for convenience. We do not control external sites and are not responsible for content or practices that are outside our reasonable control. Customers should review the applicable third-party information before using an external service.
14. PRIVACY
Personal information is handled according to the Aureoled™ Privacy Policy. That policy explains the categories of information that may be collected, why information is used, relevant service providers, advertising and analytics technologies, customer choices, and available privacy rights.
Where applicable, customers may request access, correction, deletion, or other rights by contacting service@radiegant.com.
15. CHANGES TO THESE TERMS
We may update these Terms when our website, product assortment, operational procedures, or legal obligations change. The revised version becomes effective when published on the website unless a different effective date is stated.
16. GOVERNING PRINCIPLES
These Terms are intended to operate consistently with applicable consumer, privacy, advertising, and commerce requirements. No provision is intended to exclude a legal right that cannot lawfully be excluded.
If a provision is found unenforceable, the remaining provisions will continue to the extent permitted by law.
17. CONTACT
Questions about these Terms can be sent to service@radiegant.com. Please include enough context to identify the relevant page, product, or order.
By maintaining these Terms as a public, accessible document, Aureoled™ aims to give customers a clear understanding of who operates the website, how orders and support are handled, and which rules apply to ordinary website use.